View from inside a truck

Go further with carrier logistics software solutions

Build new business with carrier solutions

Transporeon supports billions of dollars of sourcing transactions for more than 12,000 RFP events each year through its Ticontract transportation procurement platform . How do you secure your piece of this business? Simply set up an account on the Ticontract platform so that shippers can find you. It’s free for carriers and, if you provide a highly detailed profile, shippers are more likely to invite you to participate in suitable RFQs. For example, specify your preferred operational radius, available vehicle types, specializations (such as retail distribution) and more.

Take a look at our recent shipper case studies to discover some of the 1,200 companies that already use Transporeon to manage their transportation needs. To win new business, simply ask that shipper’s logistics department to activate you as a carrier on their platform. Once you have built up your own shipper network, you can bid for any new shipments that are published by these companies.

It’s nice to grab blocks of time and it’s easier for the pre-loaders to know what’s coming and the time allowed for it. Warehouse personnel can also prepare the day before... These days, very little slips through the cracks.”

Jeffry L. Hicks

Operations Manager, Iuvo Logistics

Iuvo Logistics truck

Now that we’re using Transporeon, our job has been streamlined due to how user-friendly and efficient it is. Our old system wasn’t as clean, and it was a lot more difficult and time consuming to use.”

Susan Peacey

Senior Logistics Specialist, CAI Logistics

  • Cut costs and effort by using logistics management software

  • Reduce truck waiting times with logistics software solutions

  • Gain competitive edge with carrier logistics solutions

  • Easier, faster payment when you use logistics software

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Manual processes are unsustainable. Inevitably, manual effort used to negotiate and confirm freight orders over phone or email increases the risk of something going wrong – for example, someone may forget to log a new rate or may enter incorrect or duplicate information.

By using logistics management software and efficient digital processes, the cost and effort associated with managing shipments can be reduced considerably. Communicate and collaborate with your shippers in real time while you engage in more strategic, value-added activities.

If you want to enable end-to-end digitization in a way that is highly secure and highly reliable, we can link your in-house IT system directly to the Transporeon platform . More than 1,000 carriers around the globe have chosen to seamlessly transfer data via a direct connection to Transporeon.

Our digital dock scheduling system allows you to book your preferred loading/unloading times for each shipment. Punctual drivers typically experience short waiting times and a fast turnaround, allowing carriers to adhere to federally mandated Hours of Service (HoS) rules by reducing wait times and optimizing truck utilization.

Each time a shipper publishes an order on a Transporeon platform, every connected carrier in the shipper’s closed pool is able to see all relevant information at the same time and has a fair chance of winning this new business. If your bid is the most suitable according to the shipper’s criteria – which could be your availability, relevant experience and vehicle type, as well as your price – you will win the order.

Digital processes enable easier, faster payment. All the information you need for each completed shipment is stored in a single, easy-to-access file . This includes the negotiated rates, details of any extra costs incurred, electronic signatures, photo evidence of shipment damage and more. You get to check every item and give feedback before a self-billing invoice is issued by the shipper’s accounting department, minimizing the risk of billing an incorrect amount. And best of all, this logistics software makes sure you get paid fast!

Minimize empty miles and improve your carbon footprint

The Transporeon shipper-carrier network contains vast amounts of high-quality data and our smart tools enable deep analysis of this information. What does this mean for you? With ‘best carrier’ shipment execution, you will receive requests for bids from your shippers. If you have available capacity, you can submit offers for additional business, plan your backhauls and minimize empty miles.

Many carriers are paying closer attention to their carbon footprint these days, as good stewardship of the planet is becoming essential to shippers, investors, customers and other stakeholders. When you use Transporeon, you can plan the best routes to enhance and prove your environmental credentials – these are carrier solutions that make a profound difference.

Curvy road through forest in automn colours

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FAQ´s

1. What are the differences between Transporeon, Mercareon and Ticontract?

  • Transporeon platforms link manufacturers, retailers and wholesalers with suppliers and carriers by offering a wide range of Software-as-a-Service (SaaS) solutions.
  • Transporeon creates a digital connection between shippers and carriers and simplifies all transportation and logistics processes.
  • Mercareon optimizes inbound delivery processes in the retail sector.
  • Ticontract is the platform for freight tendering and freight cost management.

2. Do I need a separate account for each platform?

You can collaborate with your shipper or retailer customers using one and the same account. 

3. What is the cost to use the Transporeon, Mercareon and Ticontract platforms?

For Transporeon and Mercareon, fees will be invoiced only for transport transactions carried out via the platform. Such transactions may include, but not restricted to, an assigned or accepted transport order, a booked time slot, a set status message, a requested surcharge or an uploaded file. Additional information about modules and prices will be communicated during the registration process. 

For Ticontract, usage is currently free of charge for logistics service providers. A monthly fee will be charged for a Carrier Premium Account, which will allow you to gain exclusive insight into calls for bids on our platform. A Carrier Premium Account will alsoincrease your visibility to shippers and give you better opportunities to present your services.

4. How can I register?

  • The registration process for the Transporeon platforms is conducted online and free of charge. The Platform User Agreement can be executed in various languages.
  • During registration, you will provide basic information about your company and users, as well as read and agree to the terms and conditions. In addition, you will receive more information about modules and functionalities and their corresponding pricing. Transporeon only charges for the services delivered. 
  • Please note that the legal requirements differ companies in Russia and Belarus, as well as those outside of the European Economic Area. For more information, please contact Customer Services. 
  • Agreement to terms and conditions, as well as the applicable prices of modules and functionalities, is obligatory in order to gain access to the Transporeon platforms. 
  • Access depends on the platform of your choice: 
  • Please note that Transporeon is a closed-circuit platform. This means that you will first need the authorization of at least one shipper customer in order to begin using the platform. You will need an additional authorization for each additional shipper you wish to collaborate with. 
  • Your Mercareon account will be automatically activated for the retail companies using the Mercareon platform. 
  • To start using the Ticontract platform, you must first fill in your company profile.

5. What do I need to do after registering for the Transporeon platforms?

After the conclusion of the Platform User Agreement, your account is set up. You will receive subsequent additional information on how to access and use the platform via the email address you provided. Transporeon provides online video tutorials and ongoing support in case of any questions.

6. How can I learn how to use the platform?

  • Training resources are available 24/7 in the Online Help menu of the platform. For common workflows, you will find detailed visual information on how to perform basic functions and how to better organize your work on the platform.
  • For shipper-specific workflows, we offer webinars in addition to regular training materials. 
  • Should you need additional assistance, please visit https://www.transporeon.com/en/contact/

7. Can I link Transporeon to my in-house system?

If you use an in-house transport management system, you can opt to transfer data from Transporeon to your system.
 
Your benefits are:

  • Manual effort for data transfer is completely eliminated
  • All data is stored in one “single source of truth” and can be processed for internal and external purposes 
  • Dispatchers work in a familiar environment and only need to be trained in one system 
  • Digital data transmission eliminates input errors and time delays 
  • Central overview of all transactions simplifies planning and optimization of processes and routes

A fee is applicable for the provision and maintenance of a Transporeon interface. 

8. Which interfaces does Transporeon offer?

  • Transporeon offers different interfaces, connections or data transferor integrations for carrier customers using the Transporeon and Mercareon platforms.
  • The interfaces enable direct communication between the customer’s in-house system and the Transporeon and/or Mercareon platforms. 
  • For more information about interfaces, please visit https://www.transporeon.com/en/products/connectivity/carrier-interfaces/

9. Is there a Transporeon app for use on my mobile device?

There is a Transporeon app for Real Time Visibility modules and functionality, which enables real-time status tracking for accelerated, paperless processes. Other functionalities, such as transport assignment and time slot booking, are available through the most commonly used browsers. 
For more information, please visit https://www.transporeon.com/en/products/tracking/transport-visibility/

 

10. How can I gain more business on the Transporeon platform?

  • Please contact your business partners directly to get their approval. As a reference, please use your customer number.
  • Additionally, some of our most successful carrier customers maximize their access to our transportation network in other ways. Here are some examples:
  • Set up a Ticontract account in order to win new business. Please visit: https://www.transporeon.com/en/about-us/ticontract/
  • Let us know if you currently deliver to retail distribution centers. Transporeon provides easy booking options for numerous retailers via the Mercareon platform: https://www.transporeon.com/en/about-us/mercareon/
  • Read some of the success stories of shippers who revolutionized their transport assignment via the Transporeon platform: https://www.transporeon.com/en/expertise/case-studies/

 

11. I already have an account. Why do I have to update my Platform User Agreement?

The Platform User Agreement between Transporeon and a carrier represents a SaaS (Software-as-a-Service) agreement that stipulates the terms and conditions applicable for the usage of the Transporeon platform by the carrier. Updating your Platform User Agreement ensures your readiness to collaborate with new business partners using the latest technologies offered by Transporeon.

 

12. What are the benefits of working with the Transporeon platforms?

  • Lower your freight and process costs
  • Decrease empty runs and truck waiting times
  • Shorten loading and unloading times
  • Optimize your supply chain with real-time visibility
  • Reduce administrative effort and costs 
  • 24/7 and free-of-charge support directly on the platform
  • Training and carrier onboarding in more than 24 languages 
  • Maximize your market transparency while registering on Ticontract
  • Advertise yourself as premium carrier to potential shippers with our registered carrier logo
  • Build on best practices while reading our success stories
  • Exposure to new business opportunities

13. How can I pay my invoices?

  • Depending on the services you are using, you will receive separate invoices from Transporeon GmbH, Mercareon GmbH and/or Ticontract GmbH.
  • Each service provider charges separately for services relating to the platform. Thus, you will pay the fees for the corresponding services to Transporeon, Mercareon and/or Ticontract separately.
  • You can choose between the following payment methods upon receipt of invoice: SEPA Direct Debit Core, bank transfer, credit card or other alternative possibilities (availability depending on country). The payment procedure for Transporeon, Mercareon and/or Ticontract services must be selected separately. The payment method can be changed at any time.
  • An invoice is issued on a monthly basis per customer number. If, in a given month, the total invoice amount for the use of the corresponding services is below 25 EUR, this amount will be invoiced in the first consecutive month that the minimum amount of 25 EUR is reached.

14. How and when can I get in touch with Transporeon?

  • For any questions about our products or assistance in using the platform, we will be happy to serve you Monday through Friday from 07:30 to 18:00 (CET). 
  • Transporeon and Mercareon provide support Monday through Friday from 07:30 to 18:00 (CET).
  • Ticontract provides support Monday through Friday from 08:00 to 18:00 (CET).
  • Please find all contact information for international customer support on our website: https://www.transporeon.com/en/contact/
  • Transporeon and Mercareon provide support Monday through Friday from 07:30 to 18:00 (CET). On the 24th and 31st of December, support is provided from 07:30 to 12:00 noon (CET). There is no support if the 24th or 31st of December fall on a Saturday or Sunday, nor on the following German public holidays: 1st January, Good Friday, Easter Monday, 1st May, as well as 25th and 26th of December.
  • Ticontract provides support Monday through Friday from 08:00 to 18:00 (CET). On the 24th and 31st of December, support is provided from 08:00 to 12:00 noon (CET). There is no support if the 24th or 31st of December fall on a Saturday or Sunday. Nor is there any support on the following German public holidays: 1st January, Good Friday, Easter Monday, 1st May, Whit-Monday, 3rd of October, as well as 25th and 26th of December.