TOP 5 Real-Time Visibility myths impacting Logistics Service Providers

Thanks to our Visibility Hub, we've witnessed first-hand how real-time transport visibility is revolutionising operations for logistics service providers (LSPs) and carriers across Europe.

From better customer management to streamlined communication and reduced check call times, the benefits are clear. However, many miss out on these advantages due to misconceptions surrounding the technology. 

In this whitepaper we debunk five common myths, backed up by the experiences of our Visibility Hub customers. We want to show that by embracing real-time visibility you can take the leap into the future of logistics.

What’s inside?

Find out how Transporeon Visibility Hub gave Mesaroli Group a competitive advantage:

  • 30% less check-calls 
  • 10% shorter truck turnaround times
  • 10% less waiting times 
  • 5% savings on project expenses

Discover why Transporeon Visibility Hub has been a game changer for Dissegna Logistics:

  • 50% less check-calls 
  • 25% shorter truck turnaround times
  • 15% less waiting times 
  • 5% savings on general costs

Myths & facts

Myth #1: “My carriers already use a GPS system and telematics. It feels like I’d just be adding more complexity to our system and duplicating costs by using RTV.”

It’s a common misconception that telematics and real-time transport visibility (RTV) are the same thing. Telematics involves collecting vehicle data – such as GPS location, fuel levels and vehicle status – which is analysed to optimise operations, refine routes and prevent vehicle issues. RTV, on the other hand, provides insights into shipment locations and statuses in real time, enhancing visibility and efficiency in logistics.

Myth #2: “If l let clients access real-time shipment data it gives them too much control, leading to increased pressure and unrealistic demands on our shipping operations.”

Many LSPs fear that sharing fleet information reduces control, because if someone outside their organisation can track their trucks they may demand more and try to predict their pricing. However, this fear is unfounded for two reasons, as we explain in our whitepaper.

Dissegna Logistics also reveals how it implemented Visibility Hub for over 800 of its subcontractors’ daily FTL transports in just THREE months.

Myth #3: “This is high value data. It could even be used to track high-value shipments for hijacking. It’s just not safe.”

As more of our lives are spent operating online, the idea that our most personal data is out there ready for anyone to take can be terrifying. However, this is not the case. Although security risks exist, they are very low and are even lower when it comes to RTV data.


Want to know why? Read the whitepaper and find out how Transporeon’s RTV solution ensures the highest level of privacy protection.

Myth #4: “Embracing RTV will lead to dependency on larger corporations for technology and processes, and can potentially undermine our independent decision making and squeeze our margins.”
Smaller freight forwarders and carriers often worry about losing independence to larger companies when adopting RTV. However, RTV can actually provide LSPs with the opportunity to do their business more freely. Want to know more?
Myth #5: “RTV is yet another huge, resource-intensive and risky IT project that could divert our focus and resources away from our primary logistics and customer service goals.”

Just as past innovations faced scepticism before becoming an integral part of daily life, RTV is now gaining traction, especially with the rise of Industry 4.0. According to PwC's research on 'Connected and autonomous supply chain ecosystems 2025,' companies that heavily invest in digitally connected networks experience up to 8% additional revenue and 7% reduced costs after a two-year payback period. 


This significant impact underscores the value of embracing RTV, which promises many tangible returns in supply chain management. You find out just what these returns are in our whitepaper.

The impact of Transporeon’s Visibility Hub on Dissegna Logistics’ business is significant. This solution has provided us with streamlined communications, real-time evidence of service performance and analysis of waiting times at loading/unloading points through historical massive data, which is automatically collected. It is a game changer.

Ilario Dissegna,

Dissegna Logistics

Thanks to Visibility Hub we were able to detect bottlenecks in our processes and decrease the waiting times at our sites. We gained full transparency on our operations and minimised check calls. That gave us a competitive advantage, because we could focus on growing our operations and improving customer relations. I can fully recommend Visibility Hub to all logistics service providers.

Marco Pace,

Sales Director,
Mesaroli Group


Demystifying RTV for Logistics Service Providers

Join Marco Pace, Sales Director, Mesaroli Group and Ilario Dissegna, CEO, Disegna Logistics as they explore the benefits of Real-Time Visibility and reveal how Transporeon Visibility Hub has helped their business boom.

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Together our products work in harmony to increase transport efficiency along the full lifecycle of freight activities.

Visibility Hub


  • Reduce check calls and automate processes.
  • Increase performance and customer satisfaction.
  • Reduce wait and dwell times with more accurate ETAs.
  • Increase your on-time performance and avoid penalties  
  • Reduce CO2 emissions and empty mileage.

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Market Insights
  • Monitor the contractually agreed rates between shippers, logistic service providers, and the spot market.
  • Use important "indirect" indicators to illustrate the capacity situation on any given lane or market.
  • Define the lanes and metrics that you want to monitor.
  • Get a clear overview of the biggest market changes and top movers.