BUILDING MATERIALS

STONE WOOL INSULATION SOLUTIONS

€313 MILLION (2016)

mountains with shining dry lava

Deutsche Rockwool

Transparency on demand with Real Time Visibility by Sixfold

Customer

DEUTSCHE ROCKWOOL manufactures various insulating materials from volcanic diabase rock spun into wool used in buildings and flat-roof construction. In the high season, up to 450 trucks a day head directly to construction sites from three plants employing around 1,300 people in the German towns of Gladbeck, Flechtingen and Neuburg an der Donau. DEUTSCHE ROCKWOOL is part of the ROCKWOOL Group, the world's largest manufacturer of insulating materials and systems made of stone wool. The group employs around 11,000 people and is represented in over 39 countries.

Real Time Visibility by Sixfold was the last missing piece of the puzzle. Now we can track the entire supply chain digitally, from pickup at the factory to unloading. All information is available in real-time without the driver having to give status messages. We can't get current data any closer, faster or easier.

Jens Püttmann, Manager Logistics DE
DEUTSCHE ROCKWOOL

Challenges

  • DEUTSCHE ROCKWOOL’s customers were demanding prompt, exact notification of each construction site delivery so they could plan ahead and assist with unloading
  • It was challenging to enquire about each delivery time and report back to the customer, while also adding complications for the driver
  • Language barriers with international drivers made it difficult to check delivery status by phone and restricted communication about any delays

Solution

DEUTSCHE ROCKWOOL uses Real Time Visibility by Sixfold. Transporeon's exclusive partner supplies real-time information from various sources, including telematics systems . The solution includes:

  • Real-time tracking of each truck's GPS position via the telematics system
  • Estimated time of arrival (ETA) calculations
  • Crucial information, such as arrival and processing times, automatically triggered by vehicle movements
  • Clear, self-explanatory user interface displays all shipments

Results

SHIPMENT TRACKING ALONG THE ENTIRE SUPPLY CHAIN

Greater than 90% load coverage and 95% carrier coverage in only three months

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HIGH LEVEL OF CARRIER SATISFACTION

Effortless connection of the carrier pool within a few days; no additional effort for dispatchers and drivers

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Excellent customer service

Status and ETA in real-time; accurate notification of delivery time; automated push message before delivery

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LEANER ADMINISTRATION PROCESSES

Faster processing of queries