Tesco PLC (stylised as TESCO) is a British multinational grocery and general merchandise retailer headquartered in Cheshunt, Hertfordshire, England, United Kingdom. It is the third largest retailer in the world measured by profits and second-largest retailer in the world measured by revenues. It has stores in 12 countries across Asia and Europe and is the grocery market leader in the UK (where it has a market share of around 28.4%), Ireland, Hungary, Malaysia, and Thailand.
The existing approach was frustrating for suppliers and their carriers as booking or rearranging a delivery time slot was a time consuming manual process. Our existing system didn’t support our suppliers or make them feel like partners in our operations
Jim Dickson, Supply Chain Development Manager
TESCO Central Europe
Since 2014 TESCO has been managing the inbound goods processes at its distribution centres using the slot management of MERCAREON. This allows clear, accurate and trustworthy information. Carriers are much more likely to comply with the scheduled time-slot. The improved internal operations’ planning makes it easier for the retailer to ensure that warehouse personnel are available to unload trucks as they arrive.
User-friendly for suppliers and their carriers: log onto the system (24/7), enter relevant PO number and book preferred delivery slot from those available
simplification of relations
Simplified relationships: one point of contact between supply chain teams and bigger suppliers for the whole region. Help for suppliers to improve their day-to-day delivery performance
Simple, straightforward integration with existing systems
Carriers know exactly how long the truck is going to be on site (helps to plan further deliveries) due to dynamical adjustment of delivery slot according to the size of the order