METRO LOGISTICS is responsible for the German warehouses of the METRO organisation in Germany, Austria and Switzerland. This includes responsibility for distribution shipments and logistics procurement. The company employs 2,800 people. In September 2019, METRO LOGISTICS introduced Mercareon time slot management at six warehouses in six different German locations.
We were looking for a time slot management system for incoming goods at our warehouse locations and quickly realised that Mercareon is the absolute specialist in this area in Europe. In fact, shortly after the start of the project, we already reduced the waiting times of the trucks at our ramps considerably, smoothed out peak times and now warehouse capacities and staff are managed and used even more efficiently."
Peter Goer, Project Manager
SHORT WAITING TIMES, FAST UNLOADING
The average wait time between truck arrival and start unloading has reduced considerably. With better resource planning, goods are unloaded faster.
COST AND TIME SAVINGS
Logistics costs have been reduced and there has been a significant reduction in admin work.
OBJECTIVE EVALUATION OF DEMURRAGE CLAIMS
As arrival and departure times are recorded, incoming goods performance can be objectively assessed. This enables accurate evaluation of demurrage claims.
HIGH ACCEPTANCE BY Carriers
90% of carriers now book time slots for deliveries and stick to these agreed times.