One of the business divisions of the LuxairGroup, LuxairCARGO provides inbound and outbound air freight handling services at Luxembourg airport. With an annual capacity of one million tons of cargo, the company operates 24/7/365 from an 80,000 sqm warehouse inside the airport, the 6th largest cargo handling facility in Europe. From live animals to luxury alcohol, from pharmaceuticals to out-of-gauge industrial parts, LuxairCARGO creates value for customers by providing integrated truck, warehouse, and aircraft freight handling services. On arrival, cargo pallets must be offloaded
from the aircraft and then unpacked, identified, and sorted. Some items of freight are moved to warehouse storage while other items are loaded onto the correct outbound truck in one of the 110 on-site loading bays.
As our airline customers are increasing their volumes since 2012, time slot management came up as a ‘must’ to help us guarantee better time management and continuous improvement of our activities."
Valentin Wawzyniak, Methods and Process Engineer LuxairCARGO
Freight dispatchers can see on their dashboard the current status of every truck; LuxairCARGO plans to extend this transparency to all customers.
This solution serves airline customers and forwarders including Panalpina, Qatar Airways, and China Airlines; they now make far fewer phone calls to request status
Traffic congestion and truck wait times at the airport are minimized;
trucks can be efficiently loaded without delay and dispatched to destinations across Europe.
Working with the Transporeon team, LuxairCARGO has already scaled this solution to flexibly accommodate up to 40 separate delivery contracts.