CASE STUDY

James Hardie

Get inspired by James Hardie's AI-powered logistics transformation, driven by the cutting-edge technology of Autonomous Procurement.

About the company

James Hardie Europe GmbH is a leading global manufacturer of fibre cement and gypsum building materials, operating with over 1,000 employees in Europe.

Their AI-driven Autonomous Procurement strategy – developed in partnership with Transporeon – is streamlining logistics, cutting inefficiencies, and transforming operations into a strategic advantage.

Autonomous Procurement creates a win-win for shippers and carriers by accelerating decision-making and reducing manual tasks. It ensures swift shipment assignments and faster tracking, offering benefits beyond cost savings for both sides.

Artem Gorodetsky,
Tender Manager, Freight Procurement,
James Hardie

Challenges

Navigating complex operations with manual processes.

James Hardie’s rapid growth brought complex logistics challenges—from managing spot bids to controlling freight costs—all made harder by manual processes and limited shipment visibility. To overcome these inefficiencies, the company partnered with Transporeon, adopting AI-driven Autonomous Procurement and other tailored solutions to transform their operations.

Solutions

Leveraging AI-driven Autonomous Procurement.

Transporeon's Autonomous Procurement was pivotal for James Hardie, providing a robust platform to optimise spot costs and enhance decision-making. This transformative solution automated the procurement process, achieving high match rates and significantly reducing manual tasks, thereby streamlining operations and improving efficiency. Alongside Autonomous Procurement, other key solutions played crucial roles in addressing specific logistical challenges and contributing to strategic and efficient supply chain operations:

  • Autonomous Procurement used AI to automate spot bid management, accelerating decision-making and optimising costs.
  • Transport Assignment automated transport orders with No-Touch Order and Best Carrier, enhancing operational flow and efficiency.
  • Time Slot Management structured scheduling to reduce truck queues and congestion, minimising waiting times and boosting productivity.

  • Freight Procurement centralised tender management, supported by Rate Management and Market Insights for competitive pricing.

  • Market Insights delivered powerful analytics tools for in-depth competitive rate analysis and enhanced tender optimisation.

  • Real-Time Visibility integrated GPS and AI to provide accurate shipment tracking and reduce manual check calls.

Results

Transforming logistics into a strategic advantage.

By implementing Transporeon's Autonomous Procurement, James Hardie cut spot costs by up to 11.7%, achieved a 98% match rate and automated 64% of spot bid management processes—streamlining operations and speeding up decision-making.

Shipment visibility was increased from 5% to 38%, with targets set to hit 75–80%.

Additional tools like Transport Assignment, Time Slot Management and Market Insights improved shipment flow, cutting costs and boosting efficiency across the board.

The result? Smarter logistics, happier teams, stronger cost control—and a supply chain transformed from bottleneck to competitive edge.

CUSTOMER SPOTLIGHT SESSION

James Hardie transformed their freight procurement with AI

Watch our real-life success story with James Hardie to see AI-driven solutions transform freight procurement. Discover how they achieved up to 11.7% savings and boosted logistics efficiency, setting new industry standards with Autonomous Procurement and AI.

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Fill in your details and unlock the Autonomous Procurement demo! Discover how AI-driven solutions can transform your logistics operations, achieving results like James Hardie.

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