Real-time Visibility (RTV) is so much more than a standalone capability. When integrated within your wider logistics processes it can help boost your service quality and bring down your costs. Bernhard Schmaldienst, Director of Transporeon’s Visibility Hub, explains.
Most supply chain and logistics professionals are familiar with the concept of Real-time Visibility (RTV), where ‘track and trace’ technology is deployed to monitor the actual physical location of a shipment on its journey, from a shipper to their customer, in real-time. It’s valuable to all because it provides reliable and updated Estimated Time of Arrival (ETA) information, which oils the communication channels between stakeholders. If a shipment is delayed, warehouse receiving docks and other parties can know in advance, simply by glancing at a screen, and then re-arrange arrival slots conveniently. RTV represents a significant breakthrough, facilitating communications in transport, yard and customer management across the globe. Supply chain management, site operations and customer service all enjoy significant benefits.
But here’s the thing: in all honesty, on its own and in isolation, RTV is limited in its capabilities to help your business reduce costs and boost efficiencies. Imagine if you could go a whole lot further, to a place where RTV does much more than simply give you a piece of useful information. Imagine if it was able to advise and recommend business actions based on that information, all in real-time. Well, that possibility has become a reality.