Denso | Success Story by Transporeon

Customer

DENSO Thermal Systems S.p.A. was founded in 1987 as Borletti Climatizzazione, when the Fiat Group and Magneti Marelli decided to focus on the emerging sector of vehicle air conditioning. The company designs, develops, manufactures and sells air conditioning systems, engine cooling systems, heat exchangers, radiators and compressors for cars and commercial and industrial vehicles. It is also active in the design of cockpit modules and front modules, for which it also provides the final assembly. The company is based at the historical site of Poirino, near Turin.

For Denso, better management of outgoing flows has led to a 30-40% reduction in administrative workload, and there has been a drastic reduction in waiting times on the carrier's side, which could previously reach several hours. Today, however, the waiting time is only the time necessary for unloading.

Sonia Panza, Head of Logistics
Denso Thermal Systems

Challenges

After relocating the aftermarket division to the same building complex as the production site, the logistics activities needed to be reorganised. The company was consequently faced with the following challenges:

Proactively manage rather than passively deal with loading and unloading flows
Reduce waiting times, queues and activity peaks
Manage communication with about 150 transport companies regarding incoming or outgoing loads

Solution

After the first phase of mapping the unloading points and analysing timing, the introduction of the Time Slot Management system has allowed:

precise control of inbound and outbound flows
to monitor critical areas thanks to the implementation of a traffic light system that indicates the phases of the vehicle's journey, from when it arrives at the parking area to its exit
to have more control over loading and unloading, as carriers are required to book their slots within a time frame defined by Denso itself

Results

REDUCTION OF WAITING TIMES

Carrier waiting times reduced from an average of 2 hours to zero: just the time needed for loading/unloading

EXCELLENT BALANCE

Punctual loading and homogeneous distribution of flows

INCREASED SAFETY

More safety, not only during loading and unloading procedures, but also on site

STREAMLINED PROCESSES

Administrative effort reduced by 30-40%