How Nestlé is using Transporeon Visibility Hub to manage supply chain disruptions 

About Nestlé

Historically, Nestlé’s transport operations and carrier management have been decentralized, with various countries and business units being responsible for tendering, contracting, and daily operations. This has resulted in several challenges such as duplication of efforts, varying prices and service levels, and lack of visibility. Nestlé therefore made a concerted effort to optimize transportation with real-time visibility a critical capability to realizing major improvements such as decreasing cost, reducing CO2 emissions, improving service-levels, and optimizing internal operations.

An excellent example of how digital technology can help us address today’s challenges.

Sergio Scarcerieau, Zone EMENA Transport Transformation Lead,


Specifically, Nestlé has been aiming to:

  • Reduce transportation costs across Europe.
  • Enhance environmental sustainability through CO2 emissions reduction.
  • Improve management of carrier landscape & quality of service.
  • Increase customer satisfaction through proactive information & real-time visibility.


Centrally coordinating transport management and rolling out Transporeon Visibility Hub was the first big step. The ready-to-use cloudbased solution and quick onboarding of the most important carriers allowed Nestlé to quickly unlock the benefits of real-time visibility.

The following real-time visibility features are particularly helpful at achieving its goals:

  • Predictive ETAs & real-time statuses of individual transports to make data-driven decisions.
  • Holistic overview of all transport activity to optimize transport operations across Europe at a glance.
  • Smart dashboard to focus on exceptions that need attention.
  • Reporting & analytics to gain insights on aspects such as quality of service, carrier performance, or CO2 emissions.

Not only does real-time visibility help Nestlé to optimize standard processes and operations, it also provides insights that Nestlé’s supply chain needs in order to react to any kind of situation in a flexible and informed way, especially in times of disruption.


Visibility Hub enabled Nestlé to minimize the impact of uncertainty and react quickly to volatile conditions – experienced during Black Swan events such as the disruption caused by the COVID-19 pandemic. It is providing the necessary foundation for Nestlé to better drive operational decisions and to achieve longterm, strategic goals such as the more flexible and efficient use of transport capacities.

  • Improved service levels and customer satisfaction.

  • Decrease in manual operational resources needed to identify and handle transport journeys.

  • Increased stability of the supply chain (enabling Nestlé to react more flexible and resilient in times of disruption).

  • Improved supply-chain efficiency, including environmental sustainability, based on visibility.


Explore our digital freight solutions

Together our products work in harmony to increase transport efficiency along the full lifecycle of freight activities.

Visibility Hub


  • Reduce check calls and automate processes.
  • Increase performance and customer satisfaction.
  • Reduce wait and dwell times with more accurate ETAs.
  • Increase your on-time performance and avoid penalties  
  • Reduce CO2 emissions and empty mileage.

Dock & Yard Management Hub

Time Slot Management for Retail

Time Slot Management for Retail
  • Increase handling capacity by up to 20%
  • Reduce driver wait times by up to 40%
  • Shorten loading times by up to 60 minutes
  • Audit and legal security
  • Completely documented processes

Dock & Yard Management Hub

Real-Time Yard Management

Real-Time Yard Management
  • Improve overall visibility and ability to predict changes.
  • Combine yard, transport, and warehouse management.
  • Automate arrivals, check-ins, and call-offs.
  • Avoid costs and fees caused by idle and inefficient processes.
  • Monitor, measure, and improve KPIs.

Dock & Yard Management Hub

Time Slot Management

Time Slot Management
  • Full transparency of delivery and pick-up times for all parties 
  • Efficient use of resources due to the even and predictable distribution of loadings and unloadings
  • Reduction of waiting times for trucks by up to 40%
  • Audit-proof and legal compliance through fully documented processes
  • Quick response and operational optimization through fast communication and real-time data