Transporeon and Mercareon provide support Mondays to Fridays from 07:30 to 18:00 (CET). On 24th and 31st December, support is provided from 07:30 to 12:00 noon (CET). There is no support if the 24th or 31st December fall on a Saturday or Sunday. Nor is there any support on the following German public holidays: 1st January, Good Friday, Easter Monday, 1st May, as well as 25th and 26th of December.
TICONTRACT GmbH provides support Mondays to Fridays from 08:00 to 18:00 (CET). On 24th and 31st December, support is not available. Nor is there any support on the following German public holidays: 1st January, 6th January, Good Friday, Easter Monday, 1st May, Ascension Day, Whit-Monday, Chorpus Christi, 3rd October, 1st November, 25th and 26th December
Transporeon provides support for the Platform Mondays to Fridays from 08:00 AM to 06:00 PM (EST). On 24th and 31st of December, support is provided from 09:00 AM to 12:00 noon (EST). There is no support if the 24th or 31st of December falls on a Saturday or Sunday. Nor is there any support on the following holidays in the USA: New Year’s Day, Martin Luther King Day, Presidents‘ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Day after Thanksgiving (Friday) and Christmas Day.
TRANSPOREON Group Asia Pacific Pte. Ltd. provides support for the Platform Monday to Friday from 8:30 to 17:30 (SGT). On 24th and 31st December, support is provided from 8:30 to 12:00 (SGT). There is no support if the 24th or 31st December falls on a Saturday or Sunday. Nor is there any support on the following Singapore public holidays: 1st January (New Year’s Day), Chinese New Year, Good Friday, 1st May (Labour Day), Vesak Day, Hari Raya Puasa, 9th of August (National Day), Hari Raya Haji, Deepavali and 25th December (Christmas Day).