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Trimble Arc Agent 

One AI agent. All workflows. Built for your entire organization.

Cut repetitive work across your supply chain. Trimble Arc Agent handles operational processes like order entry, transport assignment and tracking, giving carriers, shippers and logistics service providers more time for strategic decision-making and customer value.

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Finally, AI that gets the work done

Transportation and logistics teams manage repetitive, high-volume work every day. Entering orders. Assigning transport. Monitoring shipments. Managing exceptions. Answering routine customer questions.

These tasks are essential, but they take valuable time and attention that could be spent resolving critical issues, serving customers and improving operations.

Trimble Arc Agent changes that.

More than an AI assistant, Trimble Arc Agent is a single, governed AI agent integrated into your transportation and logistics workflows. It comes with ready-to-use skills that complete real operational tasks across carrier, shipper and logistics service provider operations—not just provide information or recommendations.

When your operation needs something more specific, our guided skill-building model helps turn your team’s expertise into reusable custom skills tailored to your workflows. No coding is required from your team.

Every action is logged. Exceptions are escalated to the right person. Decisions can be explained in plain language. Trimble Arc Agent handles the volume while your team remains in control.

Headline

Description

Trimble Arc Agent works

Ask

Ask Trimble Arc Agent to handle operational tasks like checking rates, tracking shipments or managing records. Arc Agent takes it from there.

Act

Trimble Arc Agent executes work strictly within your predefined rules, rates, permissions and governance. It logs every action for total operational visibility.

Escalate

When something falls outside its scope, Trimble Arc Agent passes it to your team. They make the decision. Arc Agent handles the volume.

Trimble Arc Agent works

Ready-to-use skills designed to reduce manual work across transportation and logistics operations.

Transport Assignment and Transport Operations

Manages transport assignments and operational workflows within your defined rules and carrier preferences.

Ocean and Air Visibility

Provides real-time shipment status, alerts and exception management across ocean and air freight.

 

Road Visibility

Provides real-time road freight tracking with automated alerts and exception management.

 

Market Insights

Delivers full truckload (FTL) rate intelligence and market benchmarks before every negotiation.

 

Customer Support

Resolves customer queries across products using relevant product knowledge, escalating complex issues when needed. 

 

*Available skills depend on the Trimble products and solutions your organization uses. Additional skills can be developed for specific transportation and logistics workflows across carrier, shipper and LSP operations.

 

Your business isn't standard. Your AI shouldn't be either

Every transportation and logistics operation works differently. Your customers, systems, routes and exception processes require AI skills tailored specifically to how your business operates. Trimble Arc Agent features a catalog of ready-to-use skills for common workflows, while step-by-step guidance allows your team to easily build custom, no-code skills. Every skill is governed and tested before deployment, helping automate repetitive manual work so Arc Agent constantly adapts to your business, improving how you move goods and serve customers.

Talk to the Arc team

Built for trust

AI should help transportation and logistics teams move faster without creating new operational risks.

That is why Trimble Arc Agent is built for enterprise transportation and logistics, with governance, transparency and human oversight built in. It provides the operational power of an AI agent while keeping your team in control of business-critical workflows.

  • Works within your rules
    Trimble Arc Agent follows your policies, permissions and business rules before taking action.
  • Grounded in your data
    It connects directly to your business systems and tools — from transportation and logistics platforms to CRM, finance and productivity tools — so every action and recommendation is grounded in verifiable, real-time data.
  • Protects your data
    Your data stays secure and separate, with access controlled by your existing security settings.
  • Keeps people in control
    When a task needs human judgment, Trimble Arc Agent asks. Your team stays in control of every important decision.
  • Watched, tested and proven
    Each skill is tested before deployment and continuously monitored. Every action is logged and every decision can be explained, so you always know what Trimble Arc Agent did – and why.
Trimble Arc Agent chat interface on a laptop with Explore Skills and Create a skill for me options

AI safety isn't a feature. It's the foundation every action Trimble Arc Agent takes is built on.

Pablo Pires.
Head of AI Safety
Trimble

See Trimble Arc Agent in action

Tell us about your transportation or logistics operation. We’ll show you how Trimble Arc Agent could reduce manual work, support your team and fit into your existing systems and workflows.

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Frequently asked questions

 

Is Trimble Arc Agent available today?

Yes. Trimble Arc Agent is available with a catalog of ready-to-use skills for transportation and logistics workflows. The skills you can access depend on the Trimble products and solutions your organization uses. Our team can also help you develop custom skills tailored to your operation.

Which Trimble products support Trimble Arc Agent?

Trimble Arc Agent supports workflows across Transporeon, Carrier TMS products—including Trimble TMS, TMW Suite and TruckMate—and selected Trimble Enterprise and Forestry solutions. Available skills vary by product and user entitlement. See the skills catalog above or contact our team for details.

How is Trimble Arc Agent different from generative AI tools like ChatGPT or Microsoft Copilot?

General-purpose generative AI tools primarily create content or provide information. Trimble Arc Agent is designed to complete operational work within transportation and logistics workflows. It follows your business rules, role-based permissions and approval paths. Skills are tested before deployment and can escalate when human judgment is required. Every action is recorded in an audit trail.

What is agentic AI?

While generative AI creates content and answers questions, agentic AI can plan, take action and complete tasks within defined boundaries. Trimble Arc Agent applies agentic AI to transportation and logistics workflows, automating operational work while keeping people in control of exceptions and important decisions.

What is an AI agent?

An AI agent is software that can take action on a user’s behalf instead of only providing information or recommendations. Trimble Arc Agent is a governed AI agent for transportation and logistics that completes tasks within defined business rules, permissions and approval paths while keeping people in control.

 

Why does Trimble Arc Agent use one AI agent instead of multiple agents?

Instead of deploying and governing a separate AI agent for every transportation or logistics task, Trimble Arc Agent uses one AI agent with a growing catalog of specialized skills. This provides one place to work, one governance model, one audit trail and a consistent experience across supported workflows.

Is my company's data safe when using Trimble Arc Agent?

Trimble Arc Agent operates within explicitly defined permissions and business rules. It logs its actions and follows established escalation paths whenever a task falls outside its scope or requires human judgment. It is built on Trimble’s enterprise security infrastructure.

Can we build custom skills for our logistics workflows?

Yes. Through training and step-by-step guidance, your team can create custom skills tailored to your transportation and logistics workflows. No coding is required and each skill is governed and tested before deployment.

How do we get started?

Request a demo using the form above. Our team will contact you within one business day to understand your transportation or logistics workflows and identify the best place to start. We typically begin with one high-volume, well-defined workflow, demonstrate measurable value and then expand from there.

 

Ready to see Trimble Arc Agent in action?

Request a demo