CASE STUDY

GEBA Trans 

How GEBA Trans is improving its customer service offering with Transporeon’s Visibility Hub
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About GEBA Trans

A total care promise to customers

GEBA Trans is a logistics service provider specialised in freight forwarding. GEBA Trans works with a European network of partners, using a mixture of its own fleet and contracted carriers. For years, they’ve maintained their proven track record for guaranteeing 99% reliability. To further support their reputation, GEBA Trans uses the Transporeon Visibility Hub (within its transport management system (TMS) solution) to help extend its service offering using the power of real-time technology.

 

We have to think about the customer but also about the carrier, to make it easy for them to onboard and to share data with us. We need a holistic approach and having access to a greater network of carriers such as the Transporeon network will help GEBA Trans make that circle a little bit smaller.

Rob Hermans,


Trans Operational Director
GEBA

The challenge

Communication is everything

GEBA Trans can only maintain its leading position in the transport market if it can match client demands with the hauliers equipped to deliver – and in order to achieve this, having the right tool in place for hauliers to communicate reliable transit times is essential. 

As an existing Transporeon customer, it was only logical for GEBA Trans to use Transporeon’s real-time visibility platform to automate its data chain across transport operations. Transporeon stood out against competitor solutions for its market-leading digital toolset.

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Solutions and benefits

Meeting shippers’ expectations with ease

Transporeon’s Visibility Hub represents an integral platform with multi-layered benefits that help drive efficiencies across logistics operations at GEBA Trans. From addressing real-time visibility challenges, the digitalisation and optimisation of processes like transport assignment and time slot management, and the reduction of manual tasks, GEBA Trans has strengthened its ability to meet the future expectations of shippers. 

Implementation has specifically supported five core themes:

  • Automated updates

  • Efficiency-led success

  • Dock optimisation

  • Simple onboarding

  • Data integrity

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The results

Reliable ETA data transforms daily operations

Using the Visibility Hub has enabled GEBA Trans to benefit from a broad range of improvements, both internally and externally. 

So far, access to accurate ETA data indicating whether trucks will be early or late represents the most valuable change for day to day operations. GEBA Trans uses this information to keep the customer informed ahead of time.

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Facts and figures

  • 83% carriers engaged 

  • 48% carrier onboarding complete

  • 14,000+ transports created so far

  • 80% transports successfully allocated

  • 75% transports allocated are now successfully tracked

  • 29 years in business so far

Two strategic locations in The Netherlands

Download the full case study

Download the full case study

PRODUCTS

Explore more of our digital freight solutions

Together our products work in harmony to increase transport efficiency along the full lifecycle of freight activities.

Transport Execution Hub

Best Carrier

Best Carrier
  • Access the spot market more easily.
  • Cut transaction costs by up to 19%.
  • React quickly to market fluctuations.
  • Improve process efficiency with better integrations.
  • Cloud-based system provides real-time transparency.
Benefits

Transport Execution Hub

Transport Operations

Transport Operations
  • In one single, easy to use interface, logistics teams can manage FTL, LTL, groupage, and ocean flows like never before.
  • You no longer need to worry about manually finding and assigning the right shipment to the right carrier.
  • Full Visibility, Total Control.
  • Transport Operations uses smart, data-driven workflows to automate the whole transport execution and monitoring process.
Benefits

Dock & Yard Management Hub

Digital Transport Documents

Digital Transport Documents
  • Paperless management of the consignment note through all involved parties
  • Easy usage due to conveniently comment and signing of the eCMR on a mobile device
  • Provide the eCMR in real time via Transporeon platform plus additional communication channels
Benefits

Platform Capabilities

Carrier Interfaces

Carrier Interfaces
  • Optimize your processes by interfacing your TMS with Transporeon platform.
  • Use this advanced connectivity to mirror operations between the two environments efficiently.
  • Close functional gaps quickly, easily and efficiently. 
Benefits

Insights Hub

Market Insights

Market Insights
  • Monitor the contractually agreed rates between shippers, logistic service providers, and the spot market.
  • Use important "indirect" indicators to illustrate the capacity situation on any given lane or market.
  • Define the lanes and metrics that you want to monitor.
  • Get a clear overview of the biggest market changes and top movers.
Benefits

Freight Sourcing Hub

Carrier Premium Account

Carrier Premium Account
  • Apply for suitable calls for bids with one click and win new customers.
  • Make your business known on the platform and in the service provider database.
  • Clear distribution of competencies and tasks between Head Office and Branch Office.
  • Optimize internal processes through additional functions and reports.
Benefits
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