As primary points of contact between shippers and carriers, loading and unloading docks can be plagued with conflict. Carriers complain about detention and idle time, while shippers are confronted with fluctuating and unpredictable carrier traffic and congestion.
Lack of communication and visibility of schedules between shippers and their carriers can cause bottlenecks at the loading docks. Dock scheduling systems resolve communication barriers and create a streamlined process for all involved.
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