Transporeon Status

All Systems Operational

Real-Time Workflow Operational

Data transmission Operational

Autonomous Procurement Operational

Transport Assignment Operational

Analytics Operational

Network Insights Operational

Carbon Visibility Operational

Time Slot Management Operational

Freight Procurement Operational

Dock Scheduling & Yard Management Operational

Transport Operations Operational

SMS Notification Service Operational

Freight Audit Operational

Visibility Operational

Support Services Operational

Ocean Freight Visibility Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Sunday Maintenance Window (2024-04-21) Apr 21, 2024 18:00-20:00 CEST

We will be undergoing scheduled maintenance on Sunday, 21.04.2024 between 18:00 CEST and 20:00 CEST.
During the scheduled window, the Transporeon platform may be temporarily unavailable.

If you have any questions, please contact Customer Care: https://support.transporeon.com/customercare
Posted on Apr 12, 2024 - 16:49 CEST

Disaster recovery test (2024-05-19) May 19, 2024 18:00-22:00 CEST

Dear customer,

We would like to inform you that we are executing a disaster recovery test during our maintenance window on 2024-05-19 from 18:00 to 22:00 (CET/CEST).

Our platform will NOT be available during this time period. Both productive and test environments will be affected.
This emergency prevention exercise is required to validate our continuity strategies and prevention measures in terms of functionality and performance.

If you have any questions regarding our update, please feel free to contact our Customer Care: https://support.transporeon.com/customercare
Posted on Apr 02, 2024 - 15:36 CEST

Past Incidents

Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

Maintenance Window Support Services (2024-04-18)

Completed - The scheduled maintenance has been completed.
Apr 18, 19:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 18:00 CEST

Scheduled - We will be running maintenance of our Help Center Support system today, April 18, 2024 at 18:00 CEST.

You can continue working on Transporeon Platform without interruptions during this time.

We expect a short interruption by way of which access to the support portal, or to your open requests will not be temporarily possible. If you encounter issues with accessing support, please wait and check again later. In the meantime you can reach us via phone.

We apologize for the inconvenience.
Apr 18, 14:38 CEST

Apr 17, 2024

Wednesday Maintenance Window (2024-04-17)

Completed - The scheduled maintenance has been completed.
Apr 17, 18:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 16:30 CEST

Scheduled - We will be undergoing scheduled maintenance during this time. Within the scheduled window the Transporeon platform will be available.

Additionally, we plan to upgrade our AS2 setup on April 17, 2024, from 4:30 PM to 6:00 PM CET. During this period, the AS2 connection will operate normally. Should you encounter any problems, please feel free to reach out to our Customer Care: https://support.transporeon.com/customercare
Apr 2, 12:32 CEST

Visibility - Access via Transporeon-Web temporarily unavailable

Resolved - We apologize for the inconvenience you encountered in using our solution today.
Visibility login is possible again since April 17th on 16:35 CEST and you should be able to continue working as usual.
However, should you encounter any additional issues, please let us know via http://support.transporeon.com so we can further investigate.
Apr 17, 16:43 CEST

Investigating - You may encounter temporary issues while accessing the tile "Visibility" via Transporeon-Web since 17th of April 2024 ~16:15 CEST.
We are investigating and will update the status of the incident shortly.

Should you need additional information or support - please reach out to us via support.transporeon.com, we'll be glad to assist you.
Apr 17, 16:26 CEST

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.