Nestlé is the world’s largest food and beverage company. Headquartered in Vevey, Vaud, Switzerland, the corporation is present in 187 countries and has more than 2,000 brands ranging from global icons to local favorites.
Historically, Nestlé’s transport operations and carrier management have been decentralized, with various countries and business units being responsible for tendering, contracting, and daily operations.
This has resulted in several challenges such as duplication of efforts, varying prices and service levels, and lack of visibility. Nestlé therefore made a concerted effort to optimize transportation with real-time visibility being a key ingredient to realizing major improvements such as decreasing cost, reducing CO2 emissions, improving service-levels, and optimizing internal operations.
This case study is focusing how real-time visibility helps Nestlé to optimize standard processes, operations, and insights that their supply chain needs in order to react to any kind of situation in a flexible and informed way, even in times of disruptions such as the Covid-19 pandemic.