
Would you like to know not just how to improve your processes but also how your customers can benefit? TRANSPOREON allows you to provide your customers with more information and better delivery quality. Take a look at this before-and-after comparison:
A delivery has not arrived on time, and the customer is on the phone. Is that the point when you start searching for a truck's whereabouts? With TRANSPOREON Transport Visibility you always know exactly where a shipment is – you can identify possible delays at an early stage and have enough time to respond and communicate. For your customer that means better service and better quality.
Many dispatchers still have to use the phone to track a shipment. Things are much easier and faster with TRANSPOREON: as a shipper, you use a standard platform to track all your shipments – regardless of how many carriers you are working with. This lets you see at a glance whether all your shipments are on schedule.
The TRANSPOREON Transport Visibility functionality allows order processing staff, dispatch staff and the carrier to track the progress of a shipment or delivery concurrently. Status messages can be supplied quickly and conveniently by the driver or the carrier's dispatcher by mobile phone, for example, or directly through the platform. You are kept constantly informed about everything in real time – as is everybody else involved.